DiSC behavioural profiles are a cost-effective and productivity increasing tool, for managing, encouraging and motivating yourself and your staff.

Improve your Sales and Revenue with DiSC Profiling

This page is for Franchisors, HR, Sales and other Managers who want to help their franchisees, sales and customer service people sell more, easier!

I think DiSC is easier to use than MBTI, to understand and apply to yourself and others. As well, the MBTI is personality based, where DiSC is behavioural. If I said to you that you were way too introverted, and that you should change your personality you might just find that offensive and want to dig your heels in.

On the other hand, if I say to you that you will find it easier to work with colleagues, clients and even family by adapting your behaviour, then that doesn’t sound like such a stretch, does it?

Increase Sales Revenue

Like everybody, you want to increase your sales and revenue, right? Even if you’re not directly responsible for sales, more business can only be good! (Unlike everybody, who is not reading this page, you are, which makes you more likely to succeed.)

The best and easiest way to do that is to have your franchisees, managers, sales and customer service people convert more prospective clients into real sales, right?

How much more business would you do if your people converted an extra 10% of prospects to clients? What about 20%? Well, it is possible!

As you know, sales are made by buyers buying. And buyers buy on trust – so the more trust and credibility your people can create with prospects, the more sales they’ll make.

Does that sound right to you?

Well, one of the easiest ways to generate more trust is to have your people understand their potential clients better than they do now. And the only way to do that is to help your people “read” their prospects better. How can you do that?

Knowledge comes from understanding. The better your people understand how people operate (starting with themselves), the better they can understand what makes their potential clients and existing customers “tick”.

And in that understanding comes rapport, followed by trust. That’s where DiSC Behavioural Profiling for your people comes in. DiSC Profiling has been proven by Australian and global companies to help their people achieve greater results.

Companies like: 

• Accenture
• Amadeus
• Avanade
• Aman resorts
• Citigroup
• Cisco Systems
• DermCare Vet
• Deutsche Bank
• DHL
• Four Seasons
• Newmont Mining
• Smith Barney
• Seagate
• Sheraton Hotels
• TNT

What can you do with DiSC Behavioural profiling?

One of the best ways you can use DiSC Behavioural Profiles is to deliver customised training and support to your people, thus providing them with a higher quality of service. The end result for you (and your people) would be to enable them to improve their sales and business results, thus increasing turnover and, of course, revenue for your business.

The next section outlines the basic DiSC Profiling options available to you. You will also be provided with recommendations as to the most suitable option for your people, to achieve the results you want.

You can also download Sample Profiling Reports, so you can better understand the wealth of information that DiSC Profiling will uncover for you. And, of course, you will have your investment detailed, for you and the rest of the management team to consider.

DiSC Profiling Options

While there are many different tools that are provided under the DiSC banner, including tools for teams, small groups, large groups and strategic analysis (which we can discuss at a later date), the main Profiling tools that are most directly relevant to you and your people, both sales and customer service, are:

1. DiSC 2.0 (AU$165) is a generalist Profile designed to assist people in better understanding their own behaviours, and how to recognise and manage different behaviour types in others.
2. DiSC Personalised Description and Success Strategies – (AU$249)  Ideal for Sales and Customer service Roles, the Personalised Description and Success Strategies from the Personal Profile System, includes the General Characteristics Profile.
3. For your people, Strategies for Sales Management and Approach to Selling can also be extracted from the Report for a small additonal fee, to add much more detail and depth to both your and your people understanding of their personal selling style.
4. Personal Listening Profile® – (AU$89)  Learn to Listen and Respond with PurposeOrganisations have always known that success depends on people communicating effectively, contributing not only to the bottom line but to a positive performance environment. The Personal Listening Profile® is a self-directed learning instrument that helps people discover their preferred or most natural approach to listening as they gain insight into the different Listening Approaches of others.
5. Work Expectations Profile® – (AU$99)  This tool is designed to help you retain staff by managing their expectations regarding management, their role, their workplace and you.

And what you know about, you can manage, right?

By having your people complete these Profiles, it will give you the most comprehensive base of information by which to customise the Training and Support that you wish to deliver.  It will also enable your people to better understand not only themselves, your staff will also be able to make more accurate judgements of their prospective Clients and manage their communications in ways most suited to achieving rapport, trust and credibility with those prospective Clients.

As trust and rapport are the major factors in people buying, this will, of course, increase your people’s conversion rates and sales.

The result?

• Greater revenue for your business
• Greater income for your people (where you have achievement based remuneration)
• Employees that are more successful, and happier because of that success

How to Order DiSC

Quite simply – Give me a call to arrange the number of profiles, which profiles, and which team members you want to complete the profiles. Once payment has been made, you will forward the email addresses and respective names to me, and I will enter these details in the system.  An email will be sent to each staff member you have indicated and a link to the particular profile will be in the email. Click the link to complete, and a report is generated and sent to you, for forwarding to your team member or directly to your team member.

You can then use the profiles to develop their Personal Training and Support Program, or call me in to consult, assist and deliver the training for you.

Considering the value of gaining even one extra client, because the employee is better equipped and more highly skilled in building rapport and trust, this investment may provide you with a great return.

Call now to request downloads of the Sample Profiles and to get a call from me regarding how DiSC can help you on +61 7 3040 2322.

7 Benefits of DiSC Behavioural Profiles

1. Reduce staff turnover
2. Lower conflicts
3. Increase co-operation
4. Increase productivity
5. Increase team effectiveness and morale
6. Understand why you work the way you do, and why others behave as they do
7. Take the pressure out of your workplace and enjoy work again.